Security Is Everyone's Responsibility
What we are doing to protect your security
What you need to do to protect your computer and your Personal Access Code (PAC)
Fraud: Recognize it. Report it. Stop it.
- Scam Warning.
- Background Checks
- Health Background Checks
- Age Verification
- Electronic identity theft.
Internet Security
The Internet has changed the way anyone does business. The Internet provides convenient access to information and the ability to perform any transactions from the luxury of your home, work or other locations. It is important to be aware that when you communicate via the Internet, other people and software can also communicate with your computer. An inadequately protected computer can be accessed by an unknown party or a virus in a very short period of time.
Good Rules To Follow
- Anyone who is able to commit identity theft can also falsify an online profile.
- There is no substitute for acting with caution when communicating with any stranger who wants to meet you.
- Never include your last name, e-mail address, home address, phone number, place of work, or any other identifying information in your Internet profile or initial e-mail messages. Stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it.
- If you choose to have a face-to-face meeting with another member, always tell someone in your family or a friend where you are going and when you will return. Never agree to be picked up at your home. Always provide your own transportation to and from your date and meet in a public place with many people around.
What we are doing to protect your security
We take many precautions to protect your online experience and ensure your information is safe. Our Online Services offer you the best security currently available in a commercial environment so that your personal information is protected on our servers. All personal information is encrypted when kept in the database.
We also ensure that only individuals who provide an authentic Personal Access Code can access your account information. To help you protect your information your online session will end automatically if there has been no activity for 15 minutes.
Access to our databases is strictly managed and systems are in place to ensure security is not breached, including the physical security of our computer hardware and communications.
What you need to do to protect your computer and your Personal Access Code (PAC)
Just as you play a vital role in ensuring the security of your home and your possessions, you too share in the responsibility for ensuring that your personal information is adequately protected.
In order for us to ensure that only you are accessing your accounts, we need a unique way of knowing that it's you. Just as the key to your home protects unwanted entry, the online 'key' - your Personal Access Code (PAC) - ensures that only you can access your accounts.
It is your responsibility to ensure that your 'key' to the RealNexus Accounts is protected. Please observe the following security practices:
- Select a PAC that is easy for you to remember but difficult for others to guess.
- Do not select a part of your UserName or another easily identifiable words.
- Keep your PAC confidential and do not share it with anyone.
- Do not write your PAC down or store it in a file on your computer.
- Never disclose your PAC in a voice or email, and do not disclose it over the phone.
- Ensure no one observes you typing in your PAC.
- Change your PAC on a regular basis. We suggest every 90-120 days.
Protecting your computer
To protect your information, you should:
- Never leave your computer unattended while using our online services.
- Always exit the RealNexus Account using the logout button and close your browser if you step away from your computer. Your browser may retain information you entered in the login screen and elsewhere until you exit the browser.
- Prevent the browser from caching (storing) the pages that you view by using the Enhanced Security feature located on the login screen. We strongly recommend that you use this feature if you are accessing the protected section of the site site from a shared computer, such as at a friend's house or through a publicly-accessible computer, such as at a library or airport.
- Secure or erase files stored on your computer by your browser so others cannot read them. Most browsers store information in non-protected (unencrypted) files in the browser's cache to improve performance. These files remain there until erased. They can be erased using standard computer utilities or by using your browser feature to "empty" the cache.
- Disable automatic password-save features in the browsers and software you use to access the Internet.
- Install and use a quality anti-virus program. As new viruses are created each and every day, be sure to update your anti-virus program often. It is recommended you update anti-virus definitions weekly. Scan all download files, programs, disks and attachments and only accept files and programs from a trusted source.
- Install and use a personal firewall on your computer to ensure others cannot access your computer through the Internet.
- Install new security patches as soon as your operating system and Internet browser manufacturers make them available.
- Install an anti-spyware program and check your computer regularly.
Protecting your information when using a public computer
You should be extra vigilant when using publicly available computers. Even if you adopt the tips above to protect your information, you need to bear in mind that even benign programs, like popular desktop search programs, can pose a security risk. Certain programs, such as Google Desktop, cache items that you have viewed so you or potentially, an unwelcome third party can easily search and find those pages again later.
If you come across a program like this when you are using a public computer, using the Enhanced Security feature located on the login screen will not stop these types of programs from caching the pages you view. You can adjust the search program preferences so it does not store secure pages you wish to view. If you forgot to adjust the preferences before entering your login information, you can remove the stored items via the Google Desktop results page by clicking on the Remove items link.
To learn more about Microsoft's Internet Explorer borwser security, please visit the Microsoft web site.
To learn more about firefox browser security, please visit the Mozilla web site.
To learn more about Opera browser security, please visit the Opera web site.
To ensure a safe and secure Internet session, only visit reputable sites. If you visit any questionable web site before you signin/signup , we recommend you close your browser and restart it before proceeding any further.
Fraud: Recognize it. Report it. Stop it.
Scam Warning.
Foreign profiles are more likely to be scams trying to part you from your money, especially Eastern European and Philippine profiles. Nigerian advance-fee fraud has also been around for many years, but has lately been on the rise. These scammers politely promise tons of money in exchange for help moving large sums of money out of their country. There are legitimate matches out there and in these countries, but you need to be extra-careful and investigate the person you are looking to date. We recommend that you never send money or any other support to any user for any reason. For more information on scams, visit the RCMP site here.
Background Checks
RealNexus warns its members (Nexians) that onilne relationships can be risky. We do not do any background checks of any kind of our users. RealNexians should get to know a potential partner well before agreeing to meet. Initial meetings should use common sense, such as meeting in a public place or be with a friend. Be careful, don't believe everything you hear.
Health Background Checks
If a relationship leads to sexual contact, you potentially are at risk for a variety of health hazards and for pregnancy. We do not screen our member's health background. We recommend that neither of you have sexual contact until you have an STD screening. Make sure to consult your physician or public health authorities for safety advice.
Age Verification
RealNexus.com makes its services available to anyone of any age. Therefore, we do not verify ages. Thus, it is your responsibility to ensure that any relationship you have with one of our members is legal. If you have evidence of an under 18 year old on our system in the restricted area of the site, please report the abuse.
The restricted areas of the site are:
- Relationships
- Other
Electronic identity theft.
Electronic identity theft can occur when you respond to a fraudulent email that asks for your personal information. Armed with this information, a person may be able to access your accounts, and all of the information that you have in your account. You can help protect yourself from electronic identity theft by following some simple precautions.
Safety precautions
- The easiest way to tell if an email is fraudulent is to bear in mind that we will never ask you for your personal passwords, personal information numbers or login information in an email.
- Type in our web address yourself to ensure you are transacting with our server.
- Never share your personal information with anyone on the network. We will never ask you for any of your personal information.
- if you click a link to get to our site make sure that the address to the site that appears in the addresss bar at the top of your browser after the site has been loaded is spelled correctly (as www.realnexus.com).
Contact RealNexus at admin@realnexus.com immediately if you suspect someone has gained knowledge of your PAC/PIN, or if you suspect any loss, theft or unauthorized use of your account.